[Q] HDX 7 stuck in boot loop topic

by seomobile 14:20 8 commentaires

Help! I have a newer HDX 7 that is stuck trying to reboot. The device powers up to the gray kindle fire screen but sits there for a minute or so and then the screen flashes and it starts all over. The device does not recognize the power button. I've tried the hold the button for 40 seconds to reset but it just keeps going through this loop while holding the power button. When I connected it to my PC (Win7), it does not see the device. If I connect another Andriod device, it sees it imeadiately.

I'm a complete noob with this but I'm actually in IT, just not in this area. This is my sons device so I'm not sure exactly what he was doing at the time it started this but my guess would be playing MineCraft. Amazon's wonderful support says it just needs to be replaced but it's out of warranty. My son and I were just about to start an online coding course so I'd like to get this back up and running so we can start that. Any help would be appreciated. After searching the web, you guys seem to be the only ones able to root or fix any software/os issues with these devices.

Thanks,
Doug




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