[Q] [PLZ HELP] Note 4 Won't Reset (Not-Rooted) topic

by seomobile 13:03 2 commentaires

hello there, I have a N910F and I have tried resetting it through the settings, as it goes into recovery it says 'installing system update' then just shows up the recovery without actually wiping the phone. when I do wipe the data it completes fine but when I click onto reboot system now an error comes up saying failed to mount data and something in brackets which I cant read because t reboots too quickly. the phone starts up with all my data still in tact.

I have also tried to flash the latest Lollipop version for the device but it as soon as I click start the flash fails. this is confusing me because this phone is not rooted. I even tried to flash TWRP but the stock recovery still seems to show up.

very puzzled would like to know if anyone can help me would appreciate it a lot! :good:




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