Hi,
I have a Moto G XT1032 (2013, 1st gen) with Lollipop 5.0.2
Stock Firmware: 220.27.1.falcon_umts.Retail.en.GB
On Sunday the phone began suddenly rebooting itself (it did so almost constantly at times). Sometimes I was able to get past the boot animation (which itself "lagged" on some of the boots/reboots) and be able to navigate menus or apps for 30 seconds and then another reboot would occur.
I decided to do factory reset (from the phones menu, one time I was able to navigate there without the device rebooting). Once I set up the phone, a few moments later (before the apps I had previously would download from my accounts synch) it began rebooting again... I gave up hope until the next day.
I followed to clear cache and Wipe data through the phone's stock recovery. Once I set it up, it began working fairly better. But the "hangs" and "lags" during normal operation were still occurring. The phone now rebooted rarely, but it still happened.
Yesterday and today the phone seems to be working better, and suffered no reboots, but for some reason I wake up and my phone is turned off... When turning it on again the battery was half-full.
I would like to know if this could be a hardware or software issue. In case of the former, I will have a bad time (money wise). In case of the latter, what should I do? Reflash stock firmware? Or what other thing would you recommend?
Thanks in advance.
I have a Moto G XT1032 (2013, 1st gen) with Lollipop 5.0.2
Stock Firmware: 220.27.1.falcon_umts.Retail.en.GB
On Sunday the phone began suddenly rebooting itself (it did so almost constantly at times). Sometimes I was able to get past the boot animation (which itself "lagged" on some of the boots/reboots) and be able to navigate menus or apps for 30 seconds and then another reboot would occur.
I decided to do factory reset (from the phones menu, one time I was able to navigate there without the device rebooting). Once I set up the phone, a few moments later (before the apps I had previously would download from my accounts synch) it began rebooting again... I gave up hope until the next day.
I followed to clear cache and Wipe data through the phone's stock recovery. Once I set it up, it began working fairly better. But the "hangs" and "lags" during normal operation were still occurring. The phone now rebooted rarely, but it still happened.
Yesterday and today the phone seems to be working better, and suffered no reboots, but for some reason I wake up and my phone is turned off... When turning it on again the battery was half-full.
I would like to know if this could be a hardware or software issue. In case of the former, I will have a bad time (money wise). In case of the latter, what should I do? Reflash stock firmware? Or what other thing would you recommend?
Thanks in advance.
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