Okay, so i have already searched the forums and the google but i couldn't get any satisfying answer.
So here is what happened. I purchased an LG G3 f400s (i reside in India) and the device was delivered today. The box contained 2 batteries, a dock, a wall charger, USB cable and the earphones. There is an antenna in the top right corner too.
What i did,
1. When i received the device, i booted it up and initially set it up. Then i went to update center to update via OTA but got an error (screenshot attached below). So, i decided to factory reset the device and set it up again but i ran into the same problem. All the LG apps are updating via update center but software isn't updating to 5.0
2. After a lot of tries, i decided to update via LG PC suite. But even it gave me an error. (screenshot attached)
3. After a lot of brain wrecking, i decided to update via KDZ. I went to this site http://lg-phone-firmware.com/index.php?id_mod=41 and entered my IMEI in check new firmware. Even that gave me an error. (screenshot attached)

I have even contacted the seller and he assures that the phone is 100% original.
Now i have no clue what to do. If any of the community members could help me out, i would be really grateful and would buy you a cup of coffee too. :crying:

Thank you.

PS: Sorry for the bad camera quality..

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hi guys. I just received a brand new F400s and i am not able to update it to lollipop. When i go into update center and then phone version update, after clicking on check now for update, it gives me an error "update service is limited. Please contact lg service center". I am currently downloading the lg pc suite. I have attached the software information. Also, I put up in India and I don't know whether that's the problem as my G3 is Korean variant. Thanks for helping out a noob :o

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