[Q] I have searched but I am not finding. Could you please help? topic

I have a Sprint Galaxy Note 2 that I recently updated through Kies. It's been out of service for over a year that is the reason I went through Kies. Before updating I was on 4.1, and rooted. I say this because I know how to get into Odin, and this is my problem. After updating from 4.1 to 4.4.2(NK2) I can no longer get into Odin. My volume up/down, power button, and home button all work when the device if fully booted. I can get into recovery, and my power button, and the volume up/down keys work in recovery. Do I have a locked bootloader? If I do how to fix? If I don't how can I get into Odin? I have done a factory wipe through the settings, and once through recovery, but it didn't fix me getting into Odin. Please help. Thanks.